Location: Bangladesh
Commence: Sep2009
Duration: 3months
Criteria:-
- develop various survey instruments and conduct survey to benchmark public perception about overall image
- identify understanding of the stakeholders and attitudes
- assess public opinion on recent changes in the quality of services
- establish methodology and a set of indicators for future surveys and research
- introduction of mechanism for regular public feedback
- development and pretesting of questionnaire, methodology
- conduct quantitative research to obtain accurate responses